Privacy Policy – SneakerMall

Last updated: August 2026

This Privacy Policy explains how personal information may be collected, processed, stored,
transferred and protected in connection with the use of the SneakerMall website,
including orders, payments, deliveries, customer service and related services.

This Policy applies to information provided directly by users, information collected automatically
during use of the website, and information that may be received from service providers and systems
used for the operation of the website and the provision of services.

The website may use Cookies and similar technologies for operational purposes, security,
fraud prevention, analytics, measurement, service improvement and marketing,
as described in this Policy and subject to applicable law.

1. About SneakerMall

SneakerMall is an independent multi-brand online storefront forming part of the international
e-commerce activity of KAIREN TRADING INC,
a corporation organized in the State of Colorado, United States,
Company No. 20181086329.

KAIREN TRADING INC is the commercial party responsible for the commercial activity carried out
through the website, subject to the applicable transaction documents, website terms and applicable law.

SneakerMall is not the official store of the brands mentioned on the website.
All trademarks belong to their respective owners.

For the operation of the website and provision of services, third-party providers may be used,
including technology, communications, hosting, security, payment, customer service,
shipping, logistics, analytics, advertising and other service providers located in Israel
or in other countries.

This Policy applies to the processing of personal information in connection with SneakerMall
and the services associated with its activity.

Questions concerning privacy and personal information may be submitted using
the contact details provided at the end of this Policy.

2. Information We May Collect

Personal information that may be collected includes, where relevant:

• Full name.
• Email address and telephone number.
• Shipping and billing address.
• Order details, products, amounts, dates and order status.
• Information relating to shipping, tracking, delivery, returns or cancellation.
• Information and correspondence provided through customer service.
• IP address and technical information regarding the device and browser.
• Operating system, device type and other technical characteristics.
• Pages viewed and actions performed on the website.
• Cookie identifiers and similar technologies.
• Approximate location derived, among other things, from an IP address.
• Information required for security, transaction verification and fraud prevention.

Certain information may also be received from service providers involved in the order or service process,
including payment providers, shipping companies, security systems and technology providers.

3. Payment Information and Payment Process

Payments may be processed through credit-card companies, payment service providers,
payment gateways, payment terminals, digital wallets or external payment environments.

Where payment is processed through an external payment environment,
the full credit-card number is not stored on the SneakerMall website itself
and is instead processed through the relevant payment environment in accordance with its operation.

The website may receive or retain limited transaction-related information,
such as the transaction amount, date, payment status, payment reference,
type of payment method or technical information required for reconciliation,
customer service, refunds, transaction inquiries or fraud prevention.

Payment providers and payment systems may process information in accordance with
their own terms of use, privacy policies and the laws applicable to their activities.

4. Is Providing Information Mandatory?

As a general rule, the provision of personal information is voluntary,
unless otherwise required by applicable law.

However, without certain information required for placing an order,
processing a payment, shipping, verification or customer service,
it may not be possible to complete the requested action or provide the relevant service.

Fields identified as mandatory are required for the purpose for which they are requested.

5. Purposes for Which Information May Be Used

Information may be used, where relevant, for the following purposes:

• Receiving, managing and completing orders.
• Processing and verifying payments and reconciling transactions.
• Shipping products and tracking deliveries.
• Handling cancellations, returns, exchanges and refunds.
• Providing customer service and support.
• Identifying orders and providing order-related information.
• Securing the website, systems and transactions.
• Detecting and preventing fraud and unauthorized use.
• Handling payment disputes, chargebacks and transaction denials.
• Maintaining business and service records.
• Improving the website, services and order process.
• Analyzing website performance, usage and traffic.
• Advertising, marketing and measurement, subject to applicable law.
• Protecting legal rights and handling claims or demands.
• Complying with legal, accounting and regulatory obligations.

6. Cookies and Similar Technologies

The website may use Cookies, pixels, technological identifiers and similar tools
for proper website operation and service provision.

These tools may be used, among other things, for:

• Shopping-cart and checkout functionality.
• Payment processing and transaction security.
• Saving user preferences.
• Website traffic and performance analysis.
• Error detection and user-experience improvement.
• Fraud prevention and website protection.
• Measurement, advertising and remarketing, where permitted by law.

Cookies may be managed, blocked or deleted through browser settings
or through website management tools, where such tools are available.

Blocking certain Cookies, particularly those required for website functionality,
may cause certain services, the shopping cart or checkout process not to function properly.

Where applicable law requires consent for the use of a particular technology,
such use will be subject to the consent or choice provided through the relevant interface.

7. Disclosure to Service Providers and Third Parties

We do not sell or rent personal information to third parties for the purpose of selling
the information itself.

Information may be transferred to or accessed by service providers assisting
with website operation and service provision, to the extent necessary for the relevant purpose.

Such providers may include:

• Hosting, server, cloud and infrastructure providers.
• Technology and development providers.
• Information-security and fraud-prevention providers.
• Credit-card companies and payment providers.
• Shipping, logistics and delivery companies.
• Customer-service and communications systems.
• Analytics and measurement providers.
• Advertising and marketing providers.
• Software and automation providers.
• Legal, accounting and professional advisers.

Information may also be disclosed where required by law, court order
or lawful request of a competent authority, as well as for handling legal proceedings,
protecting rights or protecting the website, systems and users.

8. International Transfers of Information

As the website operates as part of international e-commerce activity
and uses service providers located in different countries,
personal information may be stored, processed or transferred outside Israel.

Such transfers will be carried out in accordance with applicable legal requirements
and any arrangements required for the relevant transfer, where applicable.

Some service providers may operate in jurisdictions whose data-protection rules
differ from those applicable in Israel.

9. Retention of Information

Personal information will be retained for a period reasonably necessary
for the purposes for which it was collected or for compliance with applicable obligations.

Retention periods may vary according to the type of information,
the purpose of its use and applicable law.

Information relating to orders, payments, deliveries, refunds, cancellations,
customer service and disputes may be retained for operational purposes,
accounting, handling claims, legal protection and compliance with legal requirements.

Information that is no longer required may be deleted, anonymized
or retained in a limited manner in accordance with applicable law
and legitimate business needs.

10. Information Security

The website seeks to implement reasonable and generally accepted security measures
appropriate to the nature of the information, the manner in which it is processed
and the relevant risks.

Such measures may include, where relevant, encrypted communications,
access controls, permission restrictions, password management,
monitoring, backups and security systems.

However, no computer, communications or storage system can be guaranteed
to be completely secure, and complete protection against security incidents,
intrusions, failures or unauthorized access cannot be guaranteed.

11. Customer Service and Communication Records

Customer-service communications may be retained and documented,
including communications by email, forms, service systems and other communication channels.

Such records may be used to handle the inquiry, associate it with an order,
perform quality control, improve service, investigate disputes,
support security and protect legal rights.

12. Marketing Communications

Where a user has provided consent to receive marketing communications,
contact information may be used to send updates, offers,
promotions and marketing information, subject to applicable law.

Users may request to stop receiving marketing communications
using the unsubscribe mechanism included in the relevant communication,
where available, or by contacting customer service.

Removal from a marketing list does not require deletion of information
that must be retained for order handling, customer service,
transaction records or other legal requirements.

13. Rights Relating to Personal Information

Subject to applicable law and the conditions established by such law,
users may contact us regarding personal information retained about them.

Such a request may include, where applicable:

• A request to review information, where such a right exists under applicable law.
• A request to correct information that is inaccurate, incomplete, unclear or outdated.
• A request to delete information, where such a right exists under applicable law.
• An inquiry regarding the use of information.
• A request to unsubscribe from marketing communications.

A request to delete or restrict the use of information does not require deletion
of information that must or may lawfully continue to be retained,
including for accounting, legal protection, dispute resolution
and compliance with applicable law.

To protect user privacy, reasonable identity verification may be requested
before information is provided or an action involving personal information is performed.

14. Information Relating to Minors

Purchases through the website are intended for persons aged 18 or older.

A person under the age of 18 is requested to make purchases through
a parent or legal guardian and with their consent, where required by law.

If it becomes known that information was provided without consent required by law,
customer service may be contacted so that the matter can be reviewed appropriately.

15. Changes in Activity, Ownership or Service Providers

In the event of an organizational change, transfer of activity,
merger, acquisition, change of service provider or change in infrastructure
used for operation of the website, information may be transferred to the relevant party,
where permitted by law and necessary for continuation of the activity or service.

Any use of information following such a change will remain subject to
applicable law and the obligations applicable to that information.

16. Changes to this Privacy Policy

This Privacy Policy may be updated from time to time due to changes
in the activity, systems, service providers or applicable law.

The date of the most recent update will be displayed at the top of this page.

Where a change requires notice or consent under applicable law,
such notice or consent will be provided in a manner appropriate
to the circumstances and applicable requirements.

17. Contact Information

SneakerMall – Customer Service & Privacy

The commercial activity conducted through the website forms part of the activity of
KAIREN TRADING INC
Colorado Corporation · Company No. 20181086329

For inquiries regarding customer service, privacy, personal information,
access, correction or other matters relating to this Privacy Policy:

Email:
support@sneakermall.co.il

For additional contact options and to submit an inquiry:
Customer Service Page

Privacy-related requests will be reviewed in accordance with
the identity of the requesting person, the nature of the request
and applicable legal requirements.

© 2026 SneakerMall. All rights reserved.